This Privacy Policy explains how Sparkle Cleaners handles personal data in connection with residential and office cleaning services, including move-in and move-out cleaning, and related website inquiries.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, or deletion of data that is no longer needed. You may also object to certain processing or ask us to restrict use in appropriate cases.
To make a privacy request, use the contact details in this policy and describe the information or action you are seeking. We may need supporting details to verify the request and to locate the relevant records.
We retain personal data for the period needed to manage inquiries, perform services, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where appropriate.
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the stated effective date.
We may collect contact details, property and access information, service preferences, appointment details, payment-related records, and condition photos where provided. We may also process communications and basic technical data from website use.
We receive data directly from inquiries, booking requests, review of property condition, access confirmation, and completion handover communications. Some data is generated through our website, scheduling, and recordkeeping systems.
Our site may use essential cookies for core functions, preference cookies to remember settings, and limited analytics cookies to understand site use. Cookie data is used in a manner consistent with the purposes described in this policy.
You can manage cookies through your browser or device settings. Some cookies may be necessary for basic site functions, and disabling them may affect how the site works.
We use personal data to respond to inquiries, assess property condition, confirm scope and handover timing, prepare custom quotes, arrange appointments and access, carry out cleaning visits, complete handover records, process payments, maintain business records, and handle service-related communications. We also use limited technical data to operate and secure the website.
We may share personal data with payment processors, communication tools, scheduling or hosting providers, and other operational partners that support our business. These parties are expected to use the data only for the services they provide to us and to protect it appropriately.
We may disclose personal data where required to comply with law, lawful requests, court orders, or regulatory obligations. We may also share information to protect our rights, property, users, or service operations where permitted by law.
